Job Description
JOB DESCRIPTION (TIC PRIVATE LIMITED)
Job Title Network Based Office Work
Department Team leader
Team incharge
Team Supervisor
Customer Service
Reports to Ragavi V (TL)
Location Guindy, Chennai
Employment Type Full Time /Part Time
Salary 20,000 To 25000 for Freshers
Requirements
10th Pass (SSLC)
12th Pass (HSC)
Diploma (Any specialization / stream)
Any Degree
Experience Freshers are welcome (0 1 year of basic work experience is a plus, but not required).
Key Responsibilities
1)Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
2)Follow up with internal team leads to ensure customer requests are resolved within SLA guidelines.
3)Assist in generating weekly operational reports and tracking customer feedback metrics
Key Skills
Basic computer knowledge (MS Office, web browser navigation, or basic typing).
Good communication skills in Tamil (ability to read/write basic English is an advantage).
Strong punctuality, willingness to learn, and teamwork attitude.
Attention to detail for simple records and data verification.
Work Hours and Benefits
Hours Monday to Friday (9 00 am to 4 30pm)
Benefits Comprehensive onboarding and step-by-step role training.
Clear promotion opportunities to Senior Associate / Team Lead based on performance.
Performance bonuses and attendance incentives.
Room and Food AVAILABLE For Others Candidates
Within Chennai Travel pass AVAILABLE
Contact number
