Job Description
Staying ahead in technology gives you a competitive edge Get yourself equipped with an advanced
Product specific training and certification in Networking at Chennai, Tamilnadu.
The Global Leader in IT Services Tech Support Solution is offering Product specific training and Certification for the new Hires.
Designation Engineer/Sr.Engineer
Domain Networking
Salary Highly Flexible
Work Location Chennai
Notice Period Immediate Joiners.
Shift Night Shift
Week off Rotational
Desired Experience
Engineer 2 Yrs To 4 Yrs
Sr.Engineer 5 Yrs To 8 Yrs
Important
As every new hires are given a Product specific training and certification that involve cost to the company, they need to sign a 2 years training agreement.
Any one tool from NMS / SIEM Tools NMS Tools Nagios, Capsa, Solar winds, Zabbix etc ..
SIEM Tools Arc sight, Splunk Enterprise Security, IBM Security QRadar etc..
Must Have Linux Must be strong in installation, configuration and administration
Must Have Network Security Must have strong experience in packet level troubleshooting knowledge in firewalls VPN
Good to Have Virtualization Must have knowledge in deploying and troubleshooting Virtual Machine (VMWare or KVM)
Must Have Communication skills Excellent communication skills is mandatory
Job Description
Deliver high-quality technical assistance for Network Security Manager (NSM), Security Analytics (JSA) and JUNOS Space network management software.
Provide hardware and software technical support, including configuration assistance and troubleshooting of devices and other peripheral networking equipment.
Document and reproduce customer related networking problems, and escalate the case to L3 for timely resolution.
Be a customer advocate for documentation, timely resolution of issues, for problem reproduction and escalation.
L2 engineers to mentor newly hired support engineers and peers in technical areas of specialty.
Skill Set Required
Must have working knowledge of network and service management concepts, networking protocols L2-L7 and high availability.
Must have sound knowledge of Linux system level troubleshooting.
Must be experienced in large-scale software applications deployment, configuration config files and script based and debugging.
Extensive background in internetworking, TCP/IP, LAN, WAN and Security technologies required.
Superior verbal, written communication and customer handling skills.
Proven experience with Network Management/Element Management Products (understanding of FCAPS, SNMP) and areas such as CLI, NMS Northbound Interfaces, XML and XSLT is desirable.
Proven experience with any Security Information and Event Management (SIEM) product like Arcsight, QRadar, RSA NetWitness Suite, SolarWinds Log Event Manager, McAfee Enterprise Security Manager
Further Details
Contact Sathya
