Job Description
The System Administrators role is to lead in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. This position will support and report to Offshore IT Head.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Authority s may designate various other activities. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation.
Operational Management
Create and manage virtual and physical servers like Windows Server 2003 2012 and Linux Operating system.
Manage Active Directory, Microsoft Exchange, Server and workstation patching with SCCM
Manage the physical and virtual environment (VMware) of 200 plus VM environments
Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices
Perform and test routine system backups and restores.
Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary.
Practice server asset management, including maintenance of server component inventory and related
Documentation and technical specifications information.
Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
Develop required reports in response to business user and management needs.
Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration of KVM switching for console and remote access.
Build and deploy new servers on the network as needed.
Have familiarity with NAS and SAN storage management, and MS DFS Other duties may be assigned
Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and appliances security systems.
EDUCATION/EXPERIENCE
5-8 years of experience in a technical role with increasing responsibility. Any degree / Diploma Engineers preferred.
Equivalent relevant work experience and/or hardware/software certification(s).
Thorough understanding of Microsoft applications/infrastructure.
Ability to communicate effectively with staff and Clients.
Strong documentation/reporting skills.
Senior level analytical/troubleshooting and organizational skills.
Capableof resolving critical software and hardware issues in a time sensitive manner, cognizant of requisite service levels.
Must be fluent with Windows networking, advanced desktop support, and have significant work experience or certifications in the following
Working areas
Microsoft Active Directory 2008, 2012 Microsoft Exchange 2010 / 2016 , SMTP
Microsoft file and print services Microsoft 2003/XP/7/8/10
Microsoft Office 2010/2013 Microsoft Windows Clustering
Microsoft Systems Management Server - SCCM 2012
Microsoft ISA Server Networking skills, including LAN,WAN, TCP/IP, etc.
Familiarity with Mac OS (including mobile devices)
Dell Servers and VMWare (hardware and software skills)
Strong understanding of Network Infrastructure is required Dell Backups knowledge is preferred
TrendMicro Products understanding and Hands on is required
Linux knowledge Advantage Exposure to Virtual Desktop environments is a plus
