CRM Executive

JOB DESCRIPTION CRM EXECUTIVE Department Sales Location Ganapathy, Coimbatore Position CRM Executive Position Summary We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience. Key Responsibilities Handle customer enquiries and communications. Maintain accurate customer information and CRM records. Follow up with customers and support customer retention. Coordinate with the Sales Head regarding customer requirements. Update customer-related information regularly in the CRM. Track customer follow-ups and pending enquiries. Understand customer requirements and provide appropriate support. Maintain customer-related reports and documentation. Coordinate with the sales team for smooth customer service. Support the sales team in improving customer conversion and retention. Required Skills Customer/consumer handling CRM management MS Excel Good communication skills Follow-up skills Customer relationship management Reporting and documentationCandidate Requirements Qualification Any UG Degree Experience 1 - 2 years Age 23 30 years preferred Gender Female preferred Languages Tamil English Work Details Working Hours 9 00 AM 6 30 PM Notice Period 3 months