IT Team lead / Senior IT Administrator

We are seeking a highly experienced and dynamic IT Team Leader / Senior IT Administrator to oversee IT infrastructure, cloud services, networking, and security operations while leading a skilled IT team. The ideal candidate must be proficient in hypervisor management, cloud platforms, IT security frameworks, and ISO 27001 audit leadership. This role involves ensuring compliance with IT policies, managing vendors, delivering projects within SLAs, and aligning IT operations with business goals. Key Responsibilities Team Leadership IT Operations Management Lead, mentor, and manage the IT support team to ensure high performance and service excellence. Monitor IT ticketing systems, ensuring SLA adherence for incident resolution. Coordinate cross-departmental collaboration to meet IT needs efficiently. Provide regular status reports and ensure effective communication with Manager. ISO 27001 Compliance, Audit Leadership IT Security Lead the preparation and execution of ISO 27001 audits and ensure compliance with IT policies. Develop and enforce IT security policies aligned with ISO 27001 and industry best practices. Ensure IT team adherence to policies and prepare documentation for internal and external audits. Conduct security gap assessments, implement corrective actions, and maintain audit readiness. Network, Firewall, and VPN Administration Configure and manage firewall policies (Sophos or similar) to safeguard network security. Oversee VPN setups for secure remote access and maintain network availability. Administer LAN, WAN, VLAN, and switch configurations (CCNA/CCNP level expertise preferred). Manage wireless networks, including access points and SSID configurations (Unifi or similar). Hypervisor Server Management Deploy, manage, and maintain server virtualization environments (Proxmox, VMware, Hyper-V, etc.). Ensure server uptime, resource optimization, and secure virtual machine management. Administer Active Directory (AD) with Group Policy Objects (GPOs) and user access controls. Manage both Windows and Linux servers, ensuring OS updates and patch management. Cloud Administration Email Systems Administer multi-cloud environments (Azure, AWS, and GCP) for optimal performance. Manage email services across Google Workspace and Microsoft 365. Oversee domain registration, DNS, and website hosting operations. Endpoint Security, Patching, Asset Management Implement and monitor endpoint security solutions to protect IT infrastructure. Manage OS patching and deployments to ensure systems are up to date. Track IT assets with asset management tools and ensure proper lifecycle management. Vendor Management Procurement Conduct vendor evaluation, negotiation, and manage contracts, including NDAs. Coordinate with vendors for IT equipment purchases, software licensing, and renewals. Manage vendor SLAs and ensure timely delivery of IT services and products. Directory Services SaaS Management Administer Zoho Directory and other SaaS applications for user provisioning and de-provisioning. Ensure seamless employee onboarding and offboarding with proper access control processes. Required Skills Qualifications Bachelor s degree in computer science, Information Technology, or a related field (or equivalent experience). 5 years of experience in IT administration, including at least 1 years in a leadership role. Strong expertise in networking (CCNA/CCNP level) and firewall configuration (Sophos or equivalent). Proficiency in hypervisors (Proxmox, VMware, Hyper-V) and virtual machine management. Cloud administration experience in Azure, AWS, and GCP. Hands-on experience with Active Directory (AD), Linux administration, and VPN setup. Familiarity with ISO 27001 compliance, audit preparation, and IT policy enforcement. Experience in IT ticketing systems and asset management tools. Vendor management skills, including vendor evaluation, negotiation, and contract management. Strong understanding of endpoint security, patch management, and OS deployments. Excellent communication skills and the ability to lead a team effectively. Preferred Certifications CCNA / CCNP Microsoft Certified Azure Administrator, AWS Solutions Architect, GCP certifications VMware VCP or Proxmox certifications (Optional) ISO 27001 experience certification ITIL Certification (Optional)