Job Description
Communicate proactively with all stakeholders throughout the project lifecycle.
Manage, execute, and own traditional localization program management tasks, such as working with stakeholders to define localization scope, coordinating handoffs and handbacks with language service providers, and supporting the deployment of localized assets.
Explore, assess, and select relevant localization workflow and AI technology to make localization and linguistic tasks more efficient and less costly.
Vendor management Language solution providers Tools providers. Develop and manage strong relationships with providers. Primary admin contact with language and tool providers.
Work cross-functionally with stakeholders to identify and remove critical project blockers liaise with all regional teams to assess localization needs and find efficiencies.
Proactively assess project risks through prioritization, bug management, and any other means necessary.
Support the use of data analysis to optimize localization decisions, detail ROI on localization investments, and define, measure, and track vendor performance agaist KPIs.
Requirements
8 years of localization program management experience in developing and creating new processes, tools, and infrastructure.
Extensive stakeholder management experience, including influencing and quickly creating a credible impression.
Advanced understanding of and highly skilled in technical aspects authoring tools, LMSs, handling various file types, etc.
Experience prioritizing and managing multiple projects simultaneously in an agile environment.
Excellent problem-solving skills.
Experience with product, training and learning, marketing, creative and multimedia content localization, and workflows.