Job Description
Outbound calls Make cold calls to generate leads or market products and services
Inbound calls Manage incoming calls, resolve customer issues, and organize customer information
Customer relationships Build rapport with potential clients and foster relationships with existing clients
Sales pitches Customize sales pitches based on customer demand
Documentation Create reports and documentation based on conversations with customers
Communication Interact with customers via various channels, including live chat, emails, social media, and direct calls
Customer data Collect data from existing customers to improve the user experience