IMMEDIATE HIRING FOR TECHNICAL EXECUTIVE IN VADAPALANI

Walk customers through the process of installing the software on their machines and starting up the program for the first time Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem Send technical documentation to customers who have lost or misplaced theirs Refer difficult cases to a senior analyst or support tech Assume remote control over customers computers when necessary to resolve problems Make hardware recommendations for customers whose machines cannot support the software Technical Support Specialist qualifications and skills