Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
EXPERIENCE0 to 3 years SALARYRs 15000 - 20000 m. LOCATIONCHENNAI INDUSTRYBPO/CallCentres/CRM/ITES/ TypePermanent ROLECUSTOMER SERVICE EXECUTIVE QUALIFICATION:ALL GRADUATES