Job Description
We are hiring for Full Time resources for the position of Transportation specialist at Hyderabad. We invite Freshers and Experienced candidates.
Please carry resume, passport size photograph and one Original Govt ID proof for interviews.
Compensation details 1.73 LPA to 2.8 LPA
Additional benefits - Sodexo meal vouchers, transport allowance (If applicable), Night Shift allowance, Over time.
Job Role
The transportation specialist acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. The transportation specialist are expected to identify Delivery Partner concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Qualitative Requirements
Graduation/10 2 in any specialization from a recognized university.
Excellent communication skills (written and verbal) in English language.
Ability to communicate correctly and clearly with all customers
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Work successfully in a team environment as well as independently
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates an ability to successfully navigate websites
Self-disciplined, detail oriented and willing to work in night shifts
Team player, flexible per business requirement, ability to quickly learn successfully adapt in dynamic environment
