Process Trainer - Ahmedabad, Gujarat

Key Skills

Any Process - Both BPO Type Voice Process - Both BPO Type Training

Job Description

Excellent in Presentation skills (content delivery) Excellent in communication inter-personal skills. High in energy maturity - show good intent in learning development. Possess key competencies like lateral thinking, business acumen, being strategic, problem solving skills. Facilitate behavioral training programs from U1 to P1 bands. Ability to demonstrate experiential learning in the class-room. Manage back-end MIS LMS for the process Branding, floor-walks. Understanding implementation of various learning methodologies. Follow the Kirk Patrick Evaluation Model (L1-L4) evaluation methodology for learning efficiency measurement. Conceptualize new training programs (content), ideas implementation strategy (quarterly). Ability to drive operations for maximum participation in various programs create learning centric centre. The candidate should have excellent problem solving capabilities and lateral thinking skills 3) Understanding of the Business situation and capability to address issues 4) Candidate should be open to change, Multi-tasking skills, Inter personal skill 5) Willingness to travel for short/long trips basis demand of business situations

About Hiring Company

Job Information

EXPERIENCE 2 to 7 years
SALARY Rs 20840 - 33400 m.
LOCATION Ahmedabad Gujarat
INDUSTRY BPO/CallCentres/CRM/ITES/
Type Permanent
ROLE Technical/Process Trainer
QUALIFICATION: UG -Any Graduate - Any Specialization, Graduation Not Required PG - Any Postgraduate, Post Graduation Not Required Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

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