Customer Relationship Executive

Responsibilities Manage customer accounts and ensure high levels of customer satisfaction. Address customer inquiries and resolve issues promptly. Maintain accurate records of customer interactions and transactions. Provide feedback to the team to improve service processes. Develop strategies to strengthen customer relationships and loyalty. Requirements Proven experience in customer service roles. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving skills and a proactive attitude. Proficiency in using CRM software and Microsoft Office Suite. Bachelor s degree in Business, Marketing, or a related field is preferred. Fluency in Tamil and English is essential. Benefits Competitive salary and performance-based incentives. Comprehensive training and development programs. Opportunities for career advancement. Health insurance and other employee benefits. Friendly and supportive work environment. Office Location Anna Nagar West, Chennai, Tamil Nadu