Job Description
Way.com is seeking a detail-oriented and analytical Senior Operations Executive to support and strengthen its Airport Parking Operations team. The role requires a combination of operational execution, advanced data analysis, dashboard development, reporting, process improvement and stakeholder management.
The successful candidate will be expected to manage assigned operational workflows independently while identifying opportunities to improve efficiency, automate repetitive tasks, strengthen reporting mechanisms and build scalable processes.
Key Responsibilities
Manage daily Airport Parking operations, including vendor coordination, listing management, reservations, pricing, inventory and operational compliance.
Develop and maintain dynamic dashboards, KPI trackers and performance reports to support data-driven decision-making.
Analyze operational datasets, identify trends and root causes, and recommend actionable improvements.
Build, document and optimize operational workflows, SOPs and reporting mechanisms.
Identify automation opportunities to reduce manual effort and improve accuracy and turnaround time.
Coordinate with internal teams and external partners to resolve operational issues and meet business objectives.
Monitor vendor health, listing quality, reservation exceptions and operational performance.
Maintain accurate documentation, reporting records and process controls.
Drive assigned initiatives independently and ensure timely completion with clear ownership and accountability.