Job Description
Salesforce Platform Knowledge Understanding of Sales Cloud, Service Cloud,
Experience Cloud, and custom objects
Testing Types Functional, Regression, UAT, API testing (REST/SOAP), and Integration
testing
Automation Tools Selenium, Playwright
Apex Testing Ability to validate triggers, classes, and batch jobs.
SOQL/SOSL Writing queries to validate data in Salesforce.
Data Management Experience with data loading tools (Data Loader, Workbench).
Test Management Using Jira, Xray, Zephyr for test case management.
Agile/DevOps Practices Familiarity with CI/CD pipelines (e.g., GitHub Actions).
Communication Collaboration Working with admins, developers, and business u
Write and maintain unit tests to ensure high-quality code.
Proactive in approach and suggest testing solution
Communicate effectively with client technical partners to clarify requirements and align
on implementation.
Responsibilities include
Define and execute QA strategy, test plans, and scenarios for Salesforce implementations
across Sales, Service, and Marketing Clouds.
Develop, review, and maintain manual and automated test cases/scripts covering Salesforce
configurations, customizations, and integrations.
Implement and enhance test automation frameworks (e.g., Selenium, Provar, Copado) and
integrate with CI/CD pipelines.
Identify, log, and manage defects using tools like JIRA/Azure DevOps, ensuring high-quality
releases and adherence to Salesforce best practices.
