Job Description
We are seeking a highly skilled Insurance Business Analyst with strong expertise in requirement gathering, insurance product implementation, API integrations, and project delivery. The ideal candidate should possess in-depth knowledge of the Indian Insurance industry, including Life, General, Health Insurance products, and experience working with Bancassurance (Banca) channels. The candidate will act as a liaison between business stakeholders, insurers, technology teams, and external partners to ensure successful product development and implementation.
Key Responsibilities
Business Analysis Requirement Gathering
Engage with business stakeholders, insurers, banking partners, and technical teams to gather and document business requirements.
Conduct requirement workshops, stakeholder interviews, and gap analysis sessions.
Prepare and manage Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Process Flows, and Use Cases.
Analyze current business processes and recommend process improvements.
Insurance Product Development
Understand and analyze Life, Health, Personal Accident, Motor, Travel, and Group Insurance products.
Support end-to-end product configuration, implementation, and launch activities.
Coordinate with insurance partners to understand product rules, underwriting guidelines, and policy issuance processes.
Ensure product requirements comply with IRDAI guidelines and business objectives.
API Integration Digital Implementation
Work closely with development teams and insurer partners for API-based integrations.
Understand REST/SOAP APIs, JSON/XML payloads, authentication mechanisms, and integration workflows.
Analyze API specifications and prepare functional mapping documents.
Support testing and validation of insurer APIs for Quote, Proposal, Payment, Policy Issuance, Endorsement, and Claims processes.
Troubleshoot integration issues and coordinate resolution with technical teams.
Project Management Delivery
Participate in end-to-end project lifecycle management from requirement gathering to deployment.
Coordinate with cross-functional teams including Product, Development, QA, Operations, and Business teams.
Track project milestones, risks, dependencies, and deliverables.
Support UAT planning, execution, and sign-off processes.
Ensure timely project delivery while maintaining quality standards.
Bancassurance (Banca) Channel Support
Understand Bancassurance business models and customer journeys.
Work with banking partners and insurers for product onboarding and implementation.
Support integration of insurance products into banking platforms and sales journeys.
Analyze and optimize customer acquisition and policy servicing processes.
