Job Description
We are seeking an experienced and results-driven E-commerce Manager to oversee and grow our online business operations. The ideal candidate will be responsible for managing e-commerce platforms, driving online sales, optimizing customer experience, executing digital marketing initiatives, and ensuring smooth day-to-day operations across multiple online marketplaces and company websites.
Preferred Skills
Manage and oversee all e-commerce operations across company websites and online marketplaces.
Develop and implement strategies to increase online sales, revenue, and customer acquisition.
Manage product listings, pricing, inventory, promotions, and catalog updates.
Coordinate with marketing, sales, logistics, and customer support teams for seamless operations.
Monitor website performance, user experience, and conversion rates.
Plan and execute seasonal campaigns, offers, and promotional activities.
Analyze sales data, customer behavior, and market trends to improve business performance.
Manage online payment systems, order processing, shipping, and returns.
Ensure timely resolution of customer complaints and service issues.
Work closely with digital marketing teams on SEO, SEM, social media, email marketing, and paid advertising campaigns.
Prepare daily, weekly, and monthly sales and performance reports.
Identify new marketplace opportunities and expansion strategies.
Ensure data accuracy, product quality, and compliance with company policies.