Senior AI/Agent Engineer

We are seeking an experienced Senior AI/Agent Engineer to build the intelligence layer for an autonomous conversational AI agent serving the travel industry. You will own the agentic framework - enabling the AI to understand user intent, execute complex multi-step workflows, and integrate with backend systems to take real actions. This is a hands-on technical role requiring deep expertise in LLM orchestration, agentic architectures, and backend integrations. You should have proven experience building AI agents that autonomously complete tasks through tool use and function calling. Key Responsibilities Agentic Architecture Design and implement the agentic framework for autonomous task completion Build robust tool/function calling pipelines for backend actions Implement conversation state management across multi-turn interactions Design intelligent routing logic for handling diverse user intents Build escalation and human handoff mechanisms for edge cases LLM Conversation Intelligence Integrate and optimize Large Language Models for understanding and generation Design effective system prompts and conversation flows Implement intent classification and entity extraction pipelines Build context management for complex, multi-step workflows Handle ambiguity resolution, clarification, and error recovery Backend Integrations Build integrations with external APIs and backend services Implement secure credential management for third-party systems Design idempotent action execution with proper error handling Build transaction management for multi-step operations Implement audit logging for all agent-initiated actions Quality Reliability Establish evaluation frameworks for agent accuracy and task completion Build guardrails and safety mechanisms to prevent harmful actions Implement conversation analytics and performance monitoring Design A/B testing infrastructure for prompt and flow optimization Analyze conversation logs to identify failure patterns and improvements