Job Description
Job Title Fashion Consultant
Job purpose At the store I am the person who ensures Customer Delight - for each customer each time.
Contribute to achieve store KPIs.
I am the Brand ambassador - both in and out the store
I spend my time in Attending customer
Contribute to the store merchandising and sales
Stocks, inventory and cash handling
I know I have done a great job if I am meeting my weekly, fortnightly, quarterly targets
Contribute towards healthy audit scores
I am able live and exhibit brand DNA.
The people I need to work with Within function
Store Manager
Retails Ops Manager
Business Manager
Business Head Outside function
Training Manager
Visual Merchandiser
Buying team
What is that I need to do Warm welcome and approach to each customer customers inclination to shop starts right from the first step eye contact.
Utilize the knowledge of fashion trends and guide each customer on what suits better in line with the customer needs, individuality and product range.
Believes and lives the attitude of Sheer customer delight go beyond
Contribute towards merchandising and keeping the ambience is in accordance with the Brand standards and guidelines.
Live the ownership mentality looks for areas to contribute on factors impacting overall store performance create niche for the store in the vicinity mall.
Ability to deliver on all aspects with least guidance from the store manager.
Capabilities Create the warmth for the customer welcoming attitude
Good at relationship building - conversion to sales
Good listening skills understand customer needs
Ability to follow brand and store guidelines
Good operations experience receiving stock, inventory keeping, cash handling etc.
Experience Successful candidates should be able to cite significant achievements,
ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product with minimum 2 years. Should be able to share multiple instances of Customer Delight and strong one-to-one relationship building.
Attitudes Self-motivated Dont dream, obsess attitude
Ability to relate and live the brand - Look the part
Believes and delivers Excellence
Hunger to Succeed Grow