Job Description
Ensuring the reception area is tidy, inviting, and well-maintained.
Welcoming customers and setting a positive atmosphere
Attending phone calls and providing information to the customers
Providing excellent customer service, addressing concerns, and ensuring a positive experience for all interactions.
Operating office equipment such as telephone, photocopiers, printers, and computers.
Explain the service, benefits and the tariffs offered for the various occupancy.
Manages reservations, handles inquiries, and ensures smooth check-in and check-out processes.