Job Description
Chat Customer Service Representative - Guwahati Recruitment Drive
Job Description - Chat Customer Service Representative - Guwahati Recruitment Drive
As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J.
Group of Institutes, Off S.G. Highway, Makarba), youll be a part of bringing humanity to business. experience
Interested in Relocating Virtual interviews accepted as well
Primary Location
India-Gujarat-Ahmedabad
Job
_Customer Care Representative
What Youll be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you ll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one
You ll report to Team Lead. You ll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You ll
Answer incoming communications from customers
Connect and resolve issues with customers using written communication only
What You Bring to the Role
1 year or more customer service experience Freshers welcome to apply
Great written communication skills including grammar and spelling
High School Diploma
Computer savvy
Flexibility to work in a 24/7 environment
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes...all the competitive compensation, performance bonus opportunities, and benefits you d expect and maybe a few that would pleasantly surprise you
