Job Description
A telecalling sales executive is responsible for reaching out to potential customers via phone to promote and sell products or services. Their key duties typically include
Lead Generation Identifying and reaching out to prospective clients through cold calls or following up on leads.
Product Knowledge Understanding the products or services being sold in order to effectively communicate benefits and answer questions.
Sales Pitch Developing and delivering a compelling sales pitch tailored to the customer s needs.
Customer Relationship Management Building and maintaining relationships with clients to encourage repeat business.
Handling Objections Addressing any concerns or objections from potential customers to facilitate a sale.
Sales Targets Meeting or exceeding monthly or quarterly sales targets and performance metrics.
Documentation Keeping accurate records of calls, customer interactions, and sales progress in a CRM system.
Team Collaboration Working with other team members to strategize and share insights on improving sales techniques.