Job Description
As the Information Systems Executive, you will be responsible for performing the following tasks to the highest standards
Assist superior to maintain hotel software and hardware.
Solve technical and operational problems according to user reports.
Follow the instructions of the Information Systems Manager for computer technical hardware and software operations.
Perform any other reasonable duties and duties as assigned.
Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly.
Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
Provide IT support to other Hilton hotels as required and conduct IT cross-training with other hotels.
Ensure that the security of hotel data is consistent with stated standards and best practices.
Access controls are consistent with stated standards and best practices to ensure room access registration and safety.
Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures.
Identify, evaluate and implement local solutions to the extent agreed by the Regional Deputy General Manager of Information Technology.
Adhere to hotel safety policies, emergency rules and procedures.As the Information Systems Executive, you will be responsible for performing the following tasks to the highest standards
Assist superior to maintain hotel software and hardware.
Solve technical and operational problems according to user reports.
Follow the instructions of the Information Systems Manager for computer technical hardware and software operations.
Perform any other reasonable duties and duties as assigned.
Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly.
Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
Provide IT support to other Hilton hotels as required and conduct IT cross-training with other hotels.
Ensure that the security of hotel data is consistent with stated standards and best practices.
Access controls are consistent with stated standards and best practices to ensure room access registration and safety.
Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures.
Identify, evaluate and implement local solutions to the extent agreed by the Regional Deputy General Manager of Information Technology.
Adhere to hotel safety policies, emergency rules and procedures.
