Job Description
Outbound Calling Contacting potential customers to introduce products or services, generate leads, and schedule appointments.
Inbound Calls Answering incoming calls, addressing customer inquiries, resolving issues, and providing information.
Sales Converting leads into customers by effectively presenting products or services and closing deals.
Customer Service Building rapport with customers, handling complaints, and providing excellent customer support.
Data Management Maintaining accurate records of customer interactions, sales, and other relevant information.
Target Achievement Meeting or exceeding sales and performance targets set by the organization.