FRONT OFFICE MANAGER

We are hiring a Female candidates for Front Office position to manage potential customers by answering about service questions regarding tours and travels, suggesting information about our tour services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Responsibilities and Duties Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support.