Job Description
Transportation coordinators oversee the time delivery of goods. They maintain delivery schedules and track deliveries to ensure deliveries are met. Coordinators update and provide tracking information to customers as well as to internal managers. They monitor and report driver issues such as accidents, safety concerns, or licensing issues.
Coordinators may also analyze delivery costs and recommended more cost effective methods of transportation. They may negotiate contracts with outside transportation companies, assign drivers to routes, handle customer complaints, and investigate delivery issues. These may include damaged products and late or lost deliveries.
