Senior Telemarketing Executive

Dear Candidate, Greetings from Rion IT Services We have Urgent Requirements for a Telesales at Chennai location. Please find the Job Description below. Position Telesales Purpose of the Role Overall responsible for Order Fulfillment (Form Entries) Tele-Calling of Prospects generated Role Description Tele-calling of Prospects which are in NEW Follow-up on future prospects and fixing appointments Assigning of Enquiries to Right Executive on daily basis and bifurcation of Enquiries as per the Project allocated to SE Order Fulfillment (Form Entry) of all CAF s received from field Handling Cash Cheque Payments and daily reconciliation of Amount received 100 Adherence of KYC Norms (Know Your Customer Tracking of CAF Bill Receipts which are handled by SE s on regular basis Couriering of CAF s to HO on day to day basis for further Audits Follow up on Incorrect Documents close-looping with customer for correct documents Provisioning of Home Gate way for all New, Shifting and existing customers with all desired plans Sending the daily reports as prescribed and designed by management for smoother operations Key Result Areas Role is responsible for providing timely updates to the organisation on orders, cash, payments and publishing reports required by management as an when required. Key holder of all documents pertaining to customer and providing required assistance to customer queries on timely basis. Work Experience 1. Should have min 1-3 years experience in customer service/telecalling 2. Should have the ability to interact with government authorities or third parties 3. Should have experience handling multiple projects at any given point of time Regards, Sundari Rion IT Services Contact Email Website www.rionitservices.com