Job Description
Dear Job Seeker,
We are looking for the Tech Support(Voice Process) in Iblur - Bangalore.
Please find below the Company Profile Job Description for Tech Support(Voice Process)
Designation / Position Tech Support(Voice Process)
Number of Openings 5
About the Company In line with India s Growth Agenda India Innovation Campaign, we are committed to change the paradigm of customer service experience in India beyond. Customer Experience Management defines the value sustenance of a brand. Some believe in the power of Technology, some believe in the power of Numbers. We believe in the power of people. We are providing IT Onsite Support (Viz.,Installation Commissioning Support, Desktop / Notebook - Onsite Support, Resident Engineer Support, Tab / Convertible Service Support, Server / Network Support) Consumer Onsite Support (Viz.,Installation Product Demonstration Support, Entertainment Products Maintenance Repair Support, Home Appliances Maintenance Repair Support, Play Station Electronics Game Repair Support, Home System Integration / Upgrade / Customization Support.
Job Description / Duties Responsibilities
Designation / Role Tech Support(Voice Process)
Please find the below JD for Tech Support (Voice Process). We can also schedule the non-technical coordinators if any. We shall see and train them in case if needed on technical grounds.
Candidate to have sufficient troubleshooting knowledge on Laptop, Desktop Hardware and Networking.
Responsible to follow the call handling/closure process as per companies norms.
Attend Complete the Calls within provided SLA s.
Responsible to update the Call status at real time through their mobiles apps.
Co-ordinate with our Technical support for any parts or upgrade of products.
Responsible to complete the assessments on time.
Responsible/Liable for the parts which is assigned/carried.
Preferred Qualities
Creative thinker and willing to take initiatives.
Interested in working in a fast paced environment.
Good command over English, Optional - Hindi, Kannada, Tamil, Telugu, Malayalam
Any Graduates
Notice Period Immediate or 7 Days to 15 Days.
Local candidates only.
Gender Male/Female
Age Below 35 Years
Relevant Experience 0-2 Years as Tech Support(Voice Process)
Salary Offered Between 15 k - 16 k pm Max. / Depends on the experience, performance competency level of the candidates.
Job Location Iblur Village, Near Sarjapur Road, HSR Layout, Bellandur, Begur Hobli - Bangalore
Office Timings 9.30 AM 6.30 PM (Full Time Job)
Working Days 6 Days a Week (Sunday Off)
Please apply if you are interested with your updated resume/Cv.
Please fill the below mandatory details
Availability for F2F Interview
Total Years of Experience as Tech Support(Voice Process)
Relevant Experience as Tech Support(Voice Process)
Current CTC
Notice Period
Qualification
Age
Own Two Wheeler Yes / No
Languages Known
Current Location In Bangalore
Regards,
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