Hiring Banking Operations

Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall financial management, planning, systems and controls. Development of individual program budgets Invoicing to funding sources, including calculation of completed units of service. Disbursement of checks for vendor expenses. Supervise and coach office manager on a weekly basis Meet clients where required, answer customer queries, coordinate with back office operations facilitate their transactions as required to ensure total customer satisfaction. Partnering other business units present at the branch Responsible for handling customer enquiries and instructions, thus ensuring that the Banks delivery standards in achieving total customer satisfaction are met. Ensure timely escalation of issues impacting business and possible solutions to address the concerns. Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks Create and implement long term business plan to ensure continuity of business operations in the long run