Job Description
Hi,
We have middle to senior level opportunities in Application and Production support. We are looking for experienced people of 5-11 years exp in the similar domain.
Role
To partner with the business and provide value add support in relation to business performance, budgeting, new product development, valuation, capital, funding and balance sheet management.
To ensure the maintenance of control and governance over the trading books and records of CIB for the purposes of Credit risk reporting internally to the Credit business, Risk managers and senior Firm management
To qualify for this role, you need to have a good understanding of Service Management disciplines (ITIL) such as Incident, Problem, Change, IT Continuity and Capacity.
Support Professional, you will have to provide technical leadership and direction in support of IT systems that use technologies like Unix and Oracle
Skills you need
Strong knowledge of Production Support framework ( e.g. ITIL)
Incident and recovery management skills
UNIX skills (shell/Perl scripts and general command line utilities)
Sybase/SQL Server/ Oracle PL SQL , stored procedures, debugging
Support for Microsoft Technologies or Java applications
Strong analytical skills
Strong knowledge of Production Support framework ( e.g. ITIL