Job Description
Dear Job Aspirants,
Greetings from SUTHERLAND
A process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com
We are hiring for our Healthcare process.
We are looking out for candidates with experience in Healthcare domain AR Calling for a semi voice US process
Interested candidates can Contact @ HR Deepika ( ) between 12pm to 9pm or mail your resume to deepika.rashmi @ sutherlandglobal.com
We are hiring for our office at Chennai and Hyderabad.
Designation AR Caller / Senior AR Caller
Experience 0.6 - 4Years
Week Off Saturday Sunday Fixed Off
Salary Best in the Industry.
All graduates can apply
Attractive performance incentives
Night allowances and other perks
Roles and Responsibilities of an AR Caller
1) AR caller reviews the work-order given by the AR Analyst and starts calling the insurance carriers to check on the status of the claims filed with them.
2) If the claim has been processed, AR callers get the payment information.
3) If the claim is denied, AR callers find the reason for denial and see whether they can fix the denial while they are on the call with the Insurance Carrier.
4) If that is not viable option, the caller will note the reason for the denial and pass it on to the AR analyst to fix the Denial.
In short, the caller contacts the insurer, gets the data on all the claims given in the work order, and reports back to the AR Analyst to make sure necessary action is taken on each claim.
Desired Candidate profile
Minimum 1 year of experience in AR calling from Healthcare Domain
Willing to work in Night Shifts.
Excellent Oral and Written Communication skills in English