Job Description
To supervise all phases of all type of banquet functions, Coordinate activity on a daily basis. Banquet supervisor should also oversee banquet event and ensure that all service standards, departmental policies are followed by banquet staffs. Act as a single point of contact with the banquet host during the banquet function.
DUTIES AND RESPONSIBILITIES
Meet and greet clients.
Oversee catered functions, in house and off site.
Responsible for making the function space visually appealing and presenting the menu offering for the event.
Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
Provide excellent customer service and ensure customer needs are met.
Provide unique and creative ideas to enhance meetings group experience.
Should posses in depth Knowledge of Food and Beverage preparation and presentation.
Supervise events and team members throughout service.
Guide the Banquet servers in set up of tables and place settings.
Be familiar with all current and upcoming event details.
Resolve staff and customer concerns quickly and efficiently.
Co-ordinate with the Kitchen and housekeeping department.
Should be able to work under pressure and also work in long or break shifts
