Job Description
Creating and authoring various types of user documentation including online help and user manuals
Authoring tasks, creating and integrating printed or electronic end user documentation
Planning and tracking project status requirements, adhering to standard processes and ensuring on-time delivery of deliverables
Understanding the needs of the domain and end customers, and orienting documentation towards meeting these needs
Standardizing content across platforms and media, writing supporting documents for products Managing and producing business- and system-level documentation, for example a. User manuals b. Business product documentation c. Installation manuals d. Configuration manuals e. Technical manuals